Richard Carlton Consulting (RCC) provides customized database development services for businesses, government and non-profit organizations. Our core competency is building solutions in the FileMaker platform, where we hold FileMaker's highest certifications.
RCC develops custom FileMaker® databases, that save the customer time and money. The database solutions we deliver are a result of strong customer interaction and our 28 years of experience developing workflow management systems, and more.
"Richard and his team have been exceptionally responsive in handling our FileMaker database needs. We know Richard will be there for us... whenever we need him."
Customer Service is absolutely a critical component of RCC's success. Each of our staff works with a customer to learn their business and to implement solutions that will provide measurable improvements. Solid communication – both written and verbal – are the cornerstone of good customer service.
Customer Expectations must be thoroughly evaluated and discussed to ensure that the solution provided matches the customer's needs and desires.
Worldwide Support is an important component of customer service. RCC deploys engineers on both short and long term projects, in the United States, as well as Europe, and Central America.
RCC is a FULL SERVICE database service company. We have extensive experience and resources that may be called upon to solve customers' problems. When compared with other FileMaker developers, RCC's tremendous experience and resources mean that RCC's customers experience little risk when encountering technical challenges. Our goal is not to learn new technology at the customer's expense.